Privacy Policy
This Privacy Policy describes how Cirrostratus Systems LLC collects, uses, and discloses your personal information when you use our services.
This Privacy Policy describes how Cirrostratus Systems LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website, https://cirrosys.com (the "Site"), and the services we offer (collectively, the "Services").
Our Services include:
- Cloud consulting for startups and small-to-medium-sized businesses (SMBs).
- Managed and unmanaged hosting and server services.
- Reseller hosting services.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you:
Visit our Site:
We may collect information about your device and usage, such as your IP address, browser type, operating system, and the pages you visit.
Contact us:
When you fill out a contact form, send us an email, or otherwise communicate with us, we may collect your name, email address, phone number, and any other information you provide.
Use our Services:
When you sign up for and use our hosting or consulting services, we may collect:
Account Information:
Your name, company name, address, email address, and phone number.
Payment Information:
Your credit card or other payment information. Please note that we use third-party payment processors and do not store your full payment card details.
Server and Application Data:
For our hosting customers, we may have access to the data you store on our servers. We will only access this data as necessary to provide our Services, such as for troubleshooting and maintenance.
Information from Resellers:
If you are a reseller, we may collect information about your customers that you provide to us in connection with the services you resell. You are responsible for ensuring that you have the necessary permissions to share this information with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Services: This includes setting up your account, processing payments, and providing customer support.
- To improve our Services: We may use your information to understand how our Services are being used and to make improvements.
- To communicate with you: We may send you emails about your account, our Services, and promotional offers. You can opt out of promotional emails at any time.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
- For security purposes: To protect our systems and our customers from fraudulent or illegal activity.
3. How We Share Your Information
We may share your personal information with the following third parties:
- Service Providers: We may share your information with third-party vendors who help us provide our Services, such as payment processors, data centers, and email service providers.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if we are required to do so by law or in response to a valid request from a law enforcement or government agency.
- Resellers: If you are a customer of one of our resellers, we may share your information with that reseller in connection with the services they provide to you.
4. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal information.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at hello@cirrosys.com.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: